Frequently Asked Questions

We accept PDF, AI (Adobe Illustrator), PSD (Photoshop), EPS, JPG, PNG, and TIFF files. For best results, we recommend PDF or AI files with fonts converted to outlines.

For optimal print quality, your files should be at least 300 DPI (dots per inch) at the final print size. Lower resolution may result in blurry or pixelated prints.

Yes, please include a 0.125" (3mm) bleed on all sides of your design. This ensures there are no white edges when we trim your prints to size.

Standard production time is 3-5 business days. Rush production (24-48 hours) is available for an additional fee. Complex or large orders may require additional time.

We offer standard shipping (5-7 business days), expedited shipping (2-3 business days), and overnight shipping. Free shipping is available on orders over $100.

Absolutely! Our design team can help create or modify your designs. We offer free basic design assistance with every order. Custom design services are available starting at $25.

We stand behind our work. If there's an issue with print quality or we made an error, we'll reprint your order for free. Please contact us within 7 days of receiving your order.

Yes! We offer volume discounts: 10% off for 5+ items, 15% off for 10+ items, and 25% off for 25+ items. Contact us for custom quotes on larger orders.

We can print banners and backdrops up to 10 feet wide. For larger sizes, we can print in sections that can be seamlessly joined together.

Many of our products are available in outdoor-rated materials. Vinyl banners, yard signs, and certain stickers are weather-resistant and UV-protected.